Battle of the Cancer Guides:, ChatGPT-4, and HeyPI — Which Reigns Supreme for the Newly Diagnosed?

Tatyana Kanzaveli
12 min readMay 3


In the ever-evolving landscape of cancer care and support, patients face a dizzying array of options when seeking information and guidance. With numerous sources at their disposal, newly diagnosed patients often find themselves overwhelmed and uncertain of where to turn. In this article, we dive headfirst into the world of cancer support platforms to discover which of the three giants —, ChatGPT-4, and HeyPI — truly stands out in providing the best experience for those grappling with a fresh cancer diagnosis.

As we navigate this contentious terrain, we’ll examine the strengths and weaknesses of each platform, exploring their ability to provide accurate, relevant, and empathetic guidance to those in need. Will the tried-and-true maintain its stronghold, or will the cutting-edge AI of ChatGPT-4 and the personalized approach of HeyPI steal the spotlight? Join us on this thrilling journey to discover the ultimate champion in the realm of cancer patient support.

Our use case centers around a 45-year-old male who has been newly diagnosed with colon cancer and has no family history of the disease. As he begins his journey to understand his condition and navigate the complexities of treatment options, he turns to three prominent platforms:, ChatGPT-4, and HeyPI. Each platform offers a unique approach to providing information, guidance, and support for individuals facing a cancer diagnosis.

Our goal is to compare the experiences this patient encounters on each platform, evaluating their effectiveness in delivering relevant information, ease of use, personalization, and emotional support. By delving into the patient’s journey on, interacting with ChatGPT-4, and exploring the HeyPI platform, we aim to provide a comprehensive comparison that helps readers determine the most suitable resource for their own needs or those of their loved ones. This analysis will also shed light on the current state of cancer patient support and the potential future directions in which these platforms might evolve., the official website of the American Cancer Society, has long been a trusted source of comprehensive and scientifically backed information on various types of cancer, including colon cancer. Let’s explore the patient’s experience navigating

  1. Accessibility: The website provides a wealth of information on colon cancer, covering risk factors, diagnosis, staging, treatment options, and support resources. It’s a one-stop destination for patients seeking reliable and accurate information from a reputable organization.

2. Information Depth: offers detailed explanations of different treatments, potential side effects, expected outcomes, and follow-up care. This depth of information allows the patient to gain a better understanding of their condition and make informed decisions about their care.

3. Support and Resources: The website connects patients with support services, such as helplines, online communities, and support groups, to help them cope with their diagnosis and the challenges that come with it.

4. Challenges: With the vast amount of information available on, the patient may feel overwhelmed, especially in the initial stages of their diagnosis. Additionally, navigating the website to find specific information can be time-consuming, and the content may not be tailored to the individual’s unique case.

To help the 45-year-old male newly diagnosed with colon cancer navigate and find relevant information, follow these steps [sample links — not the real ones but reflect the process]:

  1. Go to
  2. In the top menu bar, hover over the “Cancer A-Z” tab.
  3. In the dropdown menu, click on “Cancer Types A to Z” or directly go to
  4. Scroll down the page to the “Cancer Types” section and click on “Colon/Rectum Cancer” or directly visit
  5. On the Colon/Rectum Cancer page, you’ll find various sections with relevant information:
  6. a. “Overview”: Brief introduction to colon and rectal cancer. ( b. “Causes, Risk Factors, and Prevention”: Learn about causes, risk factors, and ways to prevent colon cancer. ( c. “Early Detection, Diagnosis, and Staging”: Learn about early detection, diagnosis, and staging of colon cancer. ( d. “Treating Colon Cancer”: Detailed information on various treatment options for colon cancer. ( e. “After Treatment”: Information on life after cancer treatment, including follow-up care and potential long-term effects. (
  7. Explore the sections mentioned above to gain a comprehensive understanding of colon cancer, its diagnosis, staging, and treatment options.
  8. Visit the “Coping and Support” section on the website for resources and support services:
  9. To get connected with others who have similar experiences, consider joining the Cancer Survivors Network (CSN) provided by the American Cancer Society:

ChatGPT-4, a state-of-the-art AI language model, offers a different approach to providing cancer-related information and support to our patient. Let’s evaluate the experience the patient has while interacting with ChatGPT-4:

  1. Interactivity: ChatGPT-4 enables a more interactive and conversational experience for the patient, allowing them to ask specific questions and receive tailored responses. This creates a more personalized and engaging experience compared to static websites like
  2. Flexibility: The AI model can adapt to the patient’s needs, answering a wide range of questions, and providing information based on their unique situation. This allows the patient to obtain relevant information quickly without having to sift through large amounts of text.
  3. Emotional Support: ChatGPT-4 is designed to understand and respond to human emotions, providing empathetic responses to the patient’s concerns and feelings. This can help create a supportive atmosphere for the patient as they navigate their diagnosis and treatment options.
  4. Speed: The patient can receive information almost instantaneously by interacting with ChatGPT-4, making it a time-efficient option for finding answers to specific questions.
  5. Challenges: While ChatGPT-4 is an advanced AI model, it may not always provide information as comprehensive or accurate as a reputable source like Additionally, the quality of the information may vary depending on the way the patient phrases their questions.

Here is the sample conversation of the newly diagnosed patient with ChatGPT4 [cut&paste from the real dialog]:


i am 45-year-old male newly diagnosed with colon cancer without family history — what should I know


I’m not a doctor, but as a 45-year-old male newly diagnosed with colon cancer and no family history, here are some key points that you may want to know:

  1. Staging: The stage of your colon cancer will help determine the appropriate course of treatment. Staging is based on the size and location of the tumor, whether it has spread to nearby lymph nodes or distant organs, and other factors. Talk to your healthcare team to understand your cancer’s stage.
  2. Treatment options: Treatment for colon cancer may include surgery, chemotherapy, radiation therapy, targeted therapy, and immunotherapy. The choice of treatment will depend on the cancer’s stage, location, your overall health, and personal preferences. Consult your healthcare team for personalized recommendations.
  3. Side effects: Treatments for colon cancer can have side effects, which can vary depending on the specific treatment. Common side effects may include fatigue, pain, nausea, vomiting, diarrhea, and hair loss. Discuss potential side effects and ways to manage them with your healthcare team.
  4. Follow-up care: After completing treatment, regular follow-up care is important for monitoring your health, detecting any recurrence, and managing potential long-term effects of treatment. Your healthcare team will provide you with a follow-up plan based on your specific situation.
  5. Lifestyle changes: Adopting a healthy lifestyle can aid in your recovery and overall well-being. This may include maintaining a balanced diet, engaging in regular physical activity, staying hydrated, getting adequate sleep, managing stress, and avoiding tobacco and excessive alcohol consumption.
  6. Emotional support: Dealing with a cancer diagnosis can be emotionally challenging. It’s essential to seek support from friends, family, support groups, mental health professionals, or online communities. Open communication with your healthcare team about your concerns and emotions is also crucial.
  7. Second opinion: If you’re uncertain about your diagnosis or treatment plan, consider seeking a second opinion from another healthcare professional. This can provide additional insight and help you make informed decisions about your care.

Remember to consult with your healthcare team for personalized advice, as they have the most accurate information about your specific case.


where can i find top oncologists specializing in colon cancer in SF


To find top oncologists specializing in colon cancer in San Francisco, you can follow these steps:

  1. Consult your primary care physician: Your doctor may be able to provide recommendations for oncologists based on their professional network and your specific needs.
  2. Contact your insurance provider: Reach out to your health insurance company to get a list of in-network oncologists specializing in colon cancer in San Francisco. This can help ensure that your medical expenses are covered to the extent allowed by your insurance plan.
  3. Utilize online resources: There are several reputable websites that provide information on doctors and their specialties, such as Healthgrades (, Vitals (, or U.S. News & World Report’s Doctor Finder ( You can search for oncologists specializing in colon cancer in the San Francisco area and review their credentials, patient reviews, and more.
  4. Research local hospitals and cancer centers: Look up hospitals and cancer centers in San Francisco that have a strong reputation for cancer care. You can visit their websites to find information on their affiliated oncologists and cancer specialists. Examples include the University of California San Francisco (UCSF) Helen Diller Family Comprehensive Cancer Center ( and the California Pacific Medical Center (
  5. Seek recommendations: Reach out to your personal network, such as friends, family, or acquaintances, who may have experience with oncologists in the San Francisco area. Their firsthand accounts can provide valuable insights.

Remember to verify the credentials and experience of any oncologist you consider, and don’t hesitate to schedule an initial consultation to determine if they are the right fit for your needs.


what questions should i ask


When meeting with an oncologist specializing in colon cancer, it’s essential to ask questions to help you understand your condition, treatment options, and the care you’ll receive. Here are some questions you might consider asking:

  1. What is the stage of my colon cancer, and what does it mean for my prognosis?
  2. What tests or additional information do you need to determine the best course of treatment?
  3. What are the available treatment options for my stage of colon cancer?
  4. What are the goals of each treatment option (e.g., cure, control, symptom relief)?
  5. What is the recommended treatment plan for my specific case? Can you explain the reasoning behind it?
  6. What are the potential side effects of the recommended treatment, and how can they be managed?
  7. How often will I need to undergo treatment, and how long will the treatment last?
  8. Will I need to see other specialists (e.g., radiation oncologist, surgeon) as part of my treatment plan?
  9. How will my treatment impact my daily life, work, and physical activities?
  10. Are there any clinical trials or experimental treatments available for my type and stage of colon cancer? If so, how can I learn more about them?
  11. What is the likelihood of recurrence after completing the recommended treatment plan?
  12. What follow-up care and monitoring will be necessary after treatment?
  13. What lifestyle changes can I make to improve my overall health and well-being during and after treatment?
  14. Can you recommend any support resources, such as support groups, counseling, or educational materials, to help me cope with my diagnosis and treatment?

Remember that open communication with your healthcare team is essential. Don’t hesitate to ask for clarification if you don’t understand something or to ask additional questions as they arise. It’s crucial to be well-informed so you can make the best decisions about your care.

HeyPI, a platform focused on providing personalized health information and support, presents another alternative for our patient seeking guidance on colon cancer. Let’s examine the patient’s experience using HeyPI:

  1. Personalization: HeyPI offers tailored information and support, taking into account the patient’s unique medical history, age, and personal preferences. This can help the patient access more relevant and useful information, making their journey smoother and more effective.
  2. Comprehensive Support: HeyPI combines various support resources, including medical professionals, support groups, and educational materials, providing the patient with a holistic approach to their cancer diagnosis and care.
  3. Navigation: The platform’s user-friendly interface and organization make it easy for the patient to find the information they need. It streamlines the search process and reduces the overwhelming feeling that can come with sifting through extensive content.
  4. Collaboration: HeyPI encourages communication and collaboration between the patient, their healthcare team, and support network. This can help create a more cohesive and effective care plan, as well as provide emotional support.
  5. Challenges: HeyPI’s personalized approach may require the patient to invest time and effort upfront, sharing their medical history and personal preferences to create an individualized profile. Additionally, the quality of support and information may depend on the specific healthcare professionals and resources associated with the platform.

[cut&paste from the real dialog]:


Hey there, great to meet you. I’m Pi, your personal AI. My goal is to be useful, friendly and fun. Ask me for advice, for answers, or let’s talk about whatever’s on your mind. How can I help?


I am a 45-year-old male newly diagnosed with colon cancer — what should i do


Oof, that’s a big question. But first I’d just like to say I’m so sorry to hear you’re dealing with this. This can be a difficult time and a challenging diagnosis. There are many things to consider when it comes to treatment for colon cancer. One thing that will be important is understanding the stage and grade of the cancer. This will help your healthcare team to recommend the best course of treatment for you. I’m not a doctor, so I can’t give specific advice about your specific condition. But I can offer some general tips about how to deal with a new diagnosis.


please share


First and foremost, take some time to process the news and understand what you’re dealing with. Cancer is a difficult thing to deal with, and it’s important to take some time to come to terms with it. This might mean talking with a mental health professional, spending time with friends and family, or just taking some time for yourself. Once you’ve had some time to process, it’s important to educate yourself about your diagnosis. Learn as much as you can about colon cancer and the different treatment options available to you. This will help you make informed decisions about your care.


can you tell me where can i find information about good oncologists in SF to consult with


The first place I would suggest looking for information about oncologists in San Francisco is the American Society of Clinical Oncology (ASCO) website. ASCO is the world’s largest organization of oncology professionals, and they have a comprehensive list of oncologists in the San Francisco area. Another good resource is the National Cancer Institute (NCI) website. NCI is a part of the National Institutes of Health, and they maintain a directory of cancer centers across the United States. This directory includes information about the types of cancer each center treats, as well as contact information for each center.


what questions should i ask my oncologist


There are a number of important questions to ask your oncologist when you are first diagnosed with cancer. Some of the most important questions to ask are:

- What type of cancer do I have?

- What stage is my cancer?

- What are my treatment options?

- What are the side effects of each treatment option?

- What is the prognosis for my cancer?

It is also important to ask about support services that are available to you. Many cancer centers offer support groups, financial assistance, and other resources to help you cope with your diagnosis and treatment.

As a colon cancer survivor myself, I know firsthand the challenges that come with navigating the complexities of a life-altering diagnosis. The overwhelming feeling of trying to find accurate information and emotional support, while dealing with a myriad of personal concerns, is something that many patients face. This is why I firmly believe that disease information websites, including those focused on cancer and other medical conditions, need to embrace the future of patient support offered by AI-driven platforms like ChatGPT and personalized services like HeyPI.

These advanced technologies have demonstrated their ability to create more personalized, engaging, and efficient experiences for patients like us. They address our unique needs and concerns, making our healthcare journey smoother and more manageable. The interactivity and tailored support provided by platforms like ChatGPT and HeyPI can make a significant difference in the lives of individuals coping with various health conditions.

As someone who has walked this path, I can’t emphasize enough the importance of having access to relevant, personalized information and emotional support during such trying times. By integrating cutting-edge technologies, disease information websites can transform the way patients navigate their healthcare journey and foster a more supportive environment for those grappling with the uncertainties of their diagnosis.

I urge disease information websites across the board to prioritize the adoption of AI-driven technologies like ChatGPT and personalized platforms like HeyPI. By doing so, they can make a meaningful difference in the lives of patients and survivors, helping them cope with the physical, emotional, and practical challenges that accompany a serious health condition. We deserve the best possible support, and it’s time for these organizations to step up their game and deliver it.